• We monitor the market looking for new solutions
  • We initiate projects to test the potential of products in a public service organisation
  • We examine the relevance of the product, and whether it is of value to the citizens and to our staff
  • We develop the organisational structures that are necessary in order to benefit from the technology
  • When needed we re-distribute tasks and responsibilities and retrain the staff working with the technology 
  • The examinations result in a business case which in turn will decide whether the technology is to be implemented or not